Privacy Policy for MultiPrice
Last Updated: May 2025
1. Introduction
MultiPrice ("we," "our," or "us") is a Shopify app that enables merchants to set different pricing for their online store and Point of Sale (POS) locations. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
2. Information We Collect
2.1 Store Information
- Shop domain and basic store information
- Product and variant data (titles, prices, SKUs)
- Location information for POS stores
- Publication status of products across sales channels
2.2 Pricing Data
- Custom pricing configurations set by merchants
- Price mappings between products and sales channels/locations
- Currency information
2.3 Authentication Data
- OAuth tokens for accessing Shopify APIs
- Session information for maintaining app functionality
- User account information (when provided by Shopify)
3. How We Use Your Information
We use the collected information to:
- Provide custom pricing functionality across your sales channels
- Sync pricing data between your online store and POS locations
- Display and manage your product pricing configurations
- Ensure proper authentication and app security
- Provide customer support when requested
4. Data Storage and Security
- Your data is stored securely in encrypted databases
- We implement industry-standard security measures to protect your information
- Access to your data is restricted to authorized personnel only
- We do not store sensitive payment information
5. Data Sharing
We do not sell, trade, or otherwise transfer your data to third parties, except:
- When required by law or legal process
- To protect our rights, property, or safety
- With service providers who assist in app operations (under strict confidentiality agreements)
6. Data Retention
- We retain your data only as long as necessary to provide our services
- When you uninstall the app, your pricing data will be deleted within 30 days
- Session and authentication data may be retained for security purposes
7. Your Rights
As a merchant using our app, you have the right to:
- Access your data stored in our system
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Export your pricing configurations
- Uninstall the app at any time
8. GDPR Compliance
For merchants in the European Union:
- We process data based on legitimate business interests and contractual necessity
- You have additional rights under GDPR, including data portability
- We respond to data subject requests through Shopify's webhook system
- We have implemented appropriate technical and organizational measures
9. Children's Privacy
Our app is designed for business use and is not intended for children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or via email. Continued use of the app after changes constitutes acceptance of the new policy.
11. Shopify's Role
This app operates on the Shopify platform. Shopify's own privacy practices govern their collection and use of information. Please review Shopify's Privacy Policy for more information.
This privacy policy applies specifically to the MultiPrice Shopify app and its data processing activities.